Booking Builder

BookingBuilder Technologies has been delivering groundbreaking products to the travel industry for over 15 years.  We have developed a proprietary messaging system that communicates with travel agents on their desktop while they do their work. Using anyone of our three primary products, BookingBuilder software offers the right message at the right time. And best of all, agency management can customize what information is shown and when!  Here is how we do this…

BookingBuilder Desktop is a powerful agency point-of-sale tool that takes the time and complexity out of making bookings on many supplier web sites. It automatically notifies your agents when a supplier serves a market, so they don’t have to remember what markets are served. It opens the supplier site, fills in the request, copies the traveler’s profile data into the site, and writes the confirmation details into your GDS. BookingBuilder Desktop works with all four GDS’s — Amadeus, Apollo, Sabre and Worldspan - as well as other third-party industry technology providers.

Instant Fare Quote, a component of BB Desktop, accesses numerous websites in the background.  It gathers flights and fares, and presents them in a consolidated display.  BookingBuilder Desktop with Instant Fare Quote is by far the fastest way to compare and book many suppliers online.

Why it saves you time and money

  With BookingBuilder Desktop on your computers, you no longer have to remember which markets non-participating carriers serve, so you will always offer your customers the best choices.

Complete GDS integration saves you loads of time — No more displaying a profile, flipping back to the web site, filling in the first line, flipping back to the GDS, and on and on. No more typing, no more mistakes: Names, addresses, credit cards and other information are instantly and accurately transferred to the web site from your GDS profiles.

The confirmation details are automatically and accurately entered back into your GDS, again saving the time, frustration and mistakes that come from manually typing all of this information into the GDS.

Learn more about BookingBuilder Desktop here: https://www.bookingbuilder.com/products/bookingbuilder-desktop/

BookingBuilder Genie is a highly customizable point-of-sale messaging tool that allows agency management to display a large variety of important and relevant context sensitive messages and reminders to your agents, depending on what she/he is doing at that moment.

Throughout the agent’s workday, Genie quietly monitors activity in the agent’s GDS and browsers. and, based on what the software sees, information is provided to the agent to assist them with their transaction, and/or to enforce agency preferences. The look, behavior, and content of these messages can be customized for individual accounts within agencies by your agency’s Genie Administrator(s).  Put information at your agents’ fingertips, guide their booking behavior.

The potential uses for Genie are only limited by the imagination. Some examples include:

Notify agents that they are working with a VIP traveler and show the traveler’s preferences

Guide agents to book certain suppliers (air, car, hotel) over others

Create specified keywords that, when typed, will take the agent to very specific information (such as an airline’s baggage policy, the format of a specific GDS entry, etc…)

Notify agents that they have booked travel… to a prohibited country, a country with a high covid rate, over a bank holiday occurring during the trip, through an airport with construction, a certain flight does not qualify for first class booking, etc…

Remind agents in the office of important agency or specific account related information

Ask an agent why they made a certain sales choice over another, and document the information. Review their choices using our reporting system.

Essentially any information agency management wants inserted into their agents’ workflow can be inserted, as needed and at the right time.

BookingBuilder Genie offers an ‘Unused Tickets’ Add-on ensuring that your agents never miss another opportunity to use an unused ticket at the traveler or company level again!

BookingBuilder Genie offers the right message, your message, at the right time. Learn more about BookingBuilder Genie here: https://www.bookingbuilder.com/products/bookingbuilder-genie/

Boost by BookingBuilder – Contract maximization made simple. BookingBuilder’s latest product, Boost, is a point-of-sale supplier preferencing tool that operates quietly on the agent’s desktop and alters your agents to flight choices that are the best for the agency.  It has a singular focus with powerful revenue implications for your agency. Quite simply, agencies using Boost are able to load their airline contracts into the Boost system and then, every time flight choices are considered, Boost will direct the agent to the flights that are the best choice given the agency’s myriad of supplier contracts, quotas and commission possibilities. Adjustments to supplier priority can easily be made and, as quotas are met, new targets will quickly and automatically be bumped to the forefront of your agent’s view.

You can see Boost, and all of the other products mentioned above, by reaching out to sales@bookingbuilder.com – Ask for your demo today!

We offer free trial periods for all of our products.  We look forward to hearing from you.

Hickory Global Partners member agencies received special discounted pricing. For more information or to have a BookingBuilder representative contact your agency, please contact us at partnercare@hickoryglobalpartners.com.

Please visit BookingBuilder at www.bookingbuilder.com.