New York, NY – January 8, 2013: For agents, cancelled flights, stranded corporate travelers, and ‘drop everything’ demands are that much worse in the middle of the night or on weekends. Hickory Global Partners (“HICKORY”; www.HickoryTravel.com), the corporate travel consortium, has selected Emergency Travel Service (“ETS”; www.ets24.com) to partner in its latest membership advantages for Hickory agencies: after hours coverage, overflow call volume and 24/7 emergency travel support.
“Not all after hours providers are created equal,” said Chris Dane, General Manager of HICKORY. “Our member agencies and TMCs have been asking if there is a quality, cost-effective provider in this space that will enhance their relationships with customers, not risk them. We carefully selected a specialized partner, ETS, who can extend our agencies’ operations and deliver on the business advantages we promise.”
HICKORY vetted the field, selecting ETS based on criteria specific to the needs of Hickory member agencies. ETS works exclusively with corporate travel departments, travel management companies, and travel agencies serving corporate clients. ETS emergency travel consultants have at least a decade of corporate and emergency travel experience, are empowered with the latest in reservation and call routing and monitoring technology, and consistently achieve the highest operational performance statistics. HICKORY members will access preferred flat-fee transaction rates, with no hidden costs.
“While there are similar services available, we specialize in a niche that is the right fit for Hickory,” said Doug Knight, ETS president. “ETS agents are problem solvers. They have developed a unique ‘street-wise’ sense about emergency corporate travel and are empowered to do ‘what it takes’ to solve any problem encountered by the corporate traveler.”
In a reciprocal arrangement, ETS customer agencies can explore value from the HICKORY consortium as well.
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About HICKORY (Hickory Global Partners, An INTRAVEL Company)
HICKORY (Hickory Global Partners) – The ORIGINAL Business Travel Solution – is bringing a fresh approach to consortia. HICKORY is evolving the model, building a platform to eliminate the data challenges inherent in traditional consortia and moving to measurement and revenue management. Partner Agencies have access to quality rate programs, products and services designed to make their businesses more efficient and profitable. Supplier Partners receive measurable ROI, extensive distribution and innovative marketing opportunities across the HICKORY global network. For more information on HICKORY, visit www.HickoryTravel.com
About Emergency Travel Service (ETS)
Emergency Travel Service (ETS) was founded to assist corporate travelers in the event of an emergency. The company’s primary goal is to facilitate the traveler’s plans and minimize the impact the emergency has on those plans. ETS has become an invaluable asset to corporate travel departments and travel agencies that handle corporate travel, providing round the clock emergency service as well as overflow service in the event of staffing shortages and special occasions such as conferences when the booking volume increases dramatically. For more information on ETS, visit www.ets24.com
Why Choose HICKORY?
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HICKORY pays more. We drive more revenue to our agency/corporate travel department partners by matching existing booking behaviors with our preferred supplier relationships. It's simple, it's easy, and it works.
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We revenue manage, as any intermediary should, to benefit our agency/corporate travel department partners, identifying opportunities to drive incremental revenue through aggregated buying power supported by detailed micro-analysis.
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We provide comprehensive analysis and timely reporting using real time data
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We focus on delivering value to our partners. We succeed when you succeed.
- We guarantee ROI*
*Provisions apply.
